1. No Returns or Exchanges

Due to the nature of our perfume products, we do not accept returns or exchanges for any reason, including but not limited to scent preference, allergic reactions, or dissatisfaction with the product.

2. Damaged or Defective Items

In the rare event that your perfume arrives damaged or defective, please contact us within 48 hours of receiving your order.
We will assess the issue and, if necessary, provide a replacement or refund.

3. Verification Required

For damaged or defective items, we may require photo evidence or other verification to process a replacement or refund.

4. Shipping Issues

If your perfume is lost or damaged during transit, please contact our customer support
We are not responsible for items lost or damaged in transit, but we will assist you in resolving the issue with the carrier.

5. Final Sale Items

Perfumes purchased during a sale promotion or clearance event are non-refundable and cannot be exchanged.

6. Legal Disclaimer

Our returns and exchange policy is subject to change without prior notice.
This policy does not affect your statutory rights as a consumer.